The UAE is known for making life easier with its smart and efficient government services. One of the best examples of this is ICP Smart Services, offered by the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP). These online services are designed to make important tasks like applying for visas, getting residency permits, and renewing Emirates IDs super easy and hassle-free.
ICP Smart Services in UAE help you get things done quickly without dealing with piles of paperwork or waiting in long lines. From applying for a visa from the comfort of your home to renewing your Emirates ID in just a few clicks, these services are all about making your life easier.
What is ICP in UAE?
ICP Smart Services are a set of convenient online services provided by the Federal Authority for Identity, Citizenship, Customs & Port Security in the UAE. These services are designed to make important processes like visa applications, residency services, Emirates ID applications, and renewals simpler and faster for everyone.
Whether you’re a resident applying for an Emirates ID, a tourist looking for a visit visa, or a business owner handling employee visa, ICP Smart Services provide a smooth, user-friendly experience. You can easily complete these tasks online without needing to visit government offices in person.
Key Services Offered by ICP Smart Services in the UAE
ICP Smart Services offer a wide range of essential services that make life easier for UAE residents, tourists, and businesses in the UAE. Here are some of the main services you can access:1. Visa Services
- Apply for various types of visas, including visit visas, tourist visas, and residency visas.
- Extend or renew visas easily through the online platform.
- Track visa application status with just a few clicks.
2. Emirates ID Services
- Apply for a new Emirates ID or renew an existing one.
- Request replacements if your ID is lost or damaged.
- Update personal details on your Emirates ID quickly and conveniently.
3. Residency Services
- Apply for new residency permits or renew existing ones.
- Cancel residency permits when no longer needed.
- Change residency status if required.
4. Status Change Services
- Easily convert from a visit visa to a residency visa without leaving the country.
- Manage immigration status changes smoothly.
5. Passport Services (For UAE Nationals)
- Apply for new passports or renew expired ones.
- Request passport replacements if lost or damaged.
6. Entry Permit Services
- Apply for entry permits for special categories, including Golden Visas and other long-term residency options.
7. Other Services
- Track application status and receive updates.
- Access and download important documents online.
- Make online payments safely and securely.
Who Needs to Register for ICP Smart Services?
Individuals who need to register for ICP Smart Services include:1. UAE Citizens
Citizens must register to access government services related to identity, citizenship, and residency.2. UAE Residents
Expats and residents living in the UAE must register to manage their residency permits, visas, and other related services.3. Business Owners
Entrepreneurs and business owners must register to handle business licenses, employee visas, and other commercial services.4. Travellers
Visitors to the UAE may also register to apply for entry permits or manage any related services. Note: Anyone seeking to utilise the various government services offered through the ICP Smart Services platform should complete the registration process.How to Access ICP Smart Services?
Accessing ICP Smart Services is super easy and can be done from anywhere with an internet connection. Here’s how you can do it:A. Online Portal (Website)
You can access ICP Smart Services through their official website. Just follow these steps:- Visit the ICP Smart Services website: https://icp.gov.ae/
- Register or log in using your credentials. New users will need to create an account.
- Browse the various services available, such as visa applications, Emirates ID renewals, residency permits, etc.
- Fill out the required forms, upload necessary documents, and make the payment (if applicable).
- Submit your application and track its progress online.
B. Mobile Application
For extra convenience, you can use the ICP mobile app available for both Android and iOS devices. Here's how:- Visit the Google Play Store or Apple App Store and search for "UAEICP" to install the app.
- Sign up or log in using your details. For enhanced security and convenience, you can log in using your UAE Pass credentials. If you don't have a UAE Pass, the app provides guidance on how to register for one.
- Choose the service you need and follow the straightforward instructions.
- Pay online and submit your application with ease.
- The app allows you to track the status of your applications in real-time.
C. Documentation Requirements
The documents you need will depend on the service you’re applying for. Commonly required documents include:- Passport copies
- Recent photographs
- Emirates ID copies (for renewals or updates)
- Visa copies (for status changes or renewals)
D. Customer Support
If you encounter any issues or have inquiries: Access the "Help" or "Support" section on the ICP website or app for FAQs and guides. Phone: Call the ICP customer service at 600522222 for immediate assistance. Email: Reach out via the contact form available on the "Contact Us" page of the ICP website.How to Apply for a UAE Visa or Residency Using ICP Smart Service?
Applying for a visa or residency permit through ICP Smart Services is straightforward. Follow these steps:- Visit the official ICP Smart Services website or open the UAEICP mobile app.
- Log in using your credentials or sign in with your UAE Pass for quicker access.
- Select the type of visa or residency service you wish to apply for (e.g., visit visa, residency visa, family visa, etc.).
- Fill out the application form.
- Provide accurate information, such as your passport details, personal information, address, and purpose of visit.
- Upload required documents such as passport copy, passport-sized photograph, proof of residency, previous visa copies, etc.
- Pay the necessary fees via the secure online payment gateway.
- You will receive a confirmation number for tracking.
How to Renew or Replace an Emirates ID through ICP Smart Service?
Renewing or replacing your Emirates ID through ICP Smart Services is simple and efficient.- Access the official website or mobile app and log in with your details.
- Click on the Emirates ID option from the list of available services.
- Choose whether you want to Renew, Replace (in case of damage/loss), or Update Details.
- Provide your Emirates ID number and other requested details & documents.
- Make the required payment.
- Submit your application and keep the reference number for tracking purposes.
How to Check ICP Application Status and Track Service Requests?
ICP Smart Services makes tracking your application status easy and convenient. Here’s how:- Visit the ICP Portal/App
- Click on the “Track Application” option from the dashboard.
- Input the confirmation or reference number you received during the application submission.
- Alternatively, you can use your passport number for tracking.
- The portal/app will display the current status of your application.
- You can also enable notifications to get updates about your application status.
How to Apply for the ICA Golden Visa in the UAE?
Applying for a Golden Visa through ICP Smart Services is convenient. Here’s how:- Log into the CP portal or app using your credentials or via UAE Pass.
- Choose the “Golden Visa” service option from the dashboard.
- Provide details such as passport information, Emirates ID (if applicable), and residency status.
- Specify the category of Golden Visa you’re applying for (e.g., investor, entrepreneur, specialized talent, etc.).
- Prepare documents such as passport copy, sponsorship proof, proof of investment or business setup (for investors and entrepreneurs), recommendation letter or certificates (for specialized talents).
- Complete the payment process and submit your application.
- You will receive a reference number for Golden Visa tracking.
How to Check ICP Smart Services Fines?
Checking your fines via ICP Smart Services is a straightforward process.- Access the official ICP website or mobile app and sign in with your credentials.
- Look for the “Fines Inquiry” option on the dashboard.
- Provide your passport number, Emirates ID number, or residency file number.
- The system will display any fines associated with your profile, including details about the violation and the amount payable.
- If you wish to clear the fine, proceed with the online payment option.
ICP Smart Services New Updates in 2025
The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) in the UAE introduced several updates to enhance the efficiency and convenience of its Smart Services platform. Notable changes include:- Visitors holding 90-day visit visas can now apply for a one-time 30-day extension, providing greater flexibility in their travel plans.
- Residents are now restricted from applying for residence renewal if their current residence validity exceeds six months. This policy encourages timely renewals and efficient processing.
- Removal of GCC nationals without Emirates IDs from visa registration.
- A new healthcare scheme mandates employers to provide health insurance for all employees, including domestic workers, ensuring comprehensive healthcare coverage.
